Resume

Experience

2024-present Empower AI

Information Security Manager

• Provide expertise and support to data analytics efforts to identify insights, potential risks, and mitigation strategies.
• Conduct risk assessment of emerging technologies.
• Contribute to design, development, and deployment of technology solutions to enhance confidentiality and privacy processes and mitigate risk.

2020-Present Contract Work – Omaha Home for Boys

IT Security Consultant

• Guide IT and security needs through consulting services.

2020-Present Iowa Western Community College

Adjunct Computer Information Technology Instructor

• Teach assigned courses that are online depending on college needs.

2023-2024 Oak Street Health

Senior Security Engineer

• Took ownership for research, testing and selection of new security solutions, both managed in-house and through potential security partners.
• Designed, implemented, and managed a wide range of cybersecurity solutions to help achieve compliance and worked with other members of security governance team to achieve HITRUST.

2020-2023 Empower AI

IT Security Manager / Security Engineer

• Ensured that all critical aspects of the infrastructure are compliant with security best practices and compliance guidelines.
• Oversaw vulnerability program management.
• Conducted Dev/Sec/Ops program integration.

2010 – 2019           Omaha Home for Boys            

VP of IT Security & Infrastructure

• Continued responsibilities of overseeing Information Technology department and all technology for organization.
• Supervise the Facilities department.
• Oversee and coordinate rental agreements for organizations renting space from Omaha Home for Boys.
• Directly responsible for leading the development of innovative resource utilization systems for the organization.
• Design, develop and evaluate the global organizational system strategic direction, plans, and polices to ensure effective impact on departmental and organizational goals.
• Assess, develop and deliver effective consultative services to department managers through in-depth understanding of their current and anticipated organizational development needs.
• Identify and evaluate system needs, opportunities, products and service solutions that further the company’s strategic growth objectives.

Information Technology Director

• Responsible for
  Network/Systems Administrator duties maintaining network including switches,
  wireless access points, firewall, and local computer network settings.
• Responsible for all
  software and hardware including setting up and maintaining all servers,
  computers, tablets, smartphones, copiers, and printers.
• Responsible for
  managing and administrating all database systems on campus.
• Responsible for all
  technology systems and infrastructure including campus phone system(Mitel),
  Active Directory, Exchange Server, backup systems, and anti-virus software.
• Provide technical
  support and training as needed on any technology items for campus.
• Oversee the technology
  budget.
• Supervise the
  Information Technology department.

2008 – 2010   Godfather’s Pizza, Inc.                     

Internet Property Manager

• Project manager for
  new website redesign project for consumer side, franchising side, &
  training portal.
• Responsible for
  overseeing web presence of Godfather’s Pizza.
• Develop plan for
  Social Media use by Godfather’s Pizza.
• Develop &
  maintain franchise development website.
• Manage multiple vendor
  relationships with any partners that are part of Godfather’s Pizza’s web
  presence.

IT Systems Administrator

• Project manager for
  new VoIP phone system install at corporate office (ShoreTel), including network
  upgrade.
• Install and maintain
  Point of Sale (Pos) systems at corporate owned locations.
• Project manager to
  install security camera systems at all corporate owned locations.
• Assist with roll out
  of online ordering system at all corporate owned locations & franchise
  locations that signed up.
• Responsible for
  corporate network, servers, computers, phone etc. to ensure optimal
  performance.
• Update website with store
  location changes.

2005 – 2008   Grace University  

Director of Information Services

• Set and implement
  policy in coordination with university needs and strategic goals.
• Manage and maintain
  all university networks and domains.
• Manage and maintain
  all university computer systems, including servers, printers, desktops and
  laptops.
• Manage and supervise
  all IT personnel.
• Serve on various
  University committees as assigned.
• Annually develop a
  budget for all University technology needs in cooperation with each department.
• Work with the Vice
  President of Finance and Operations and the Academic Vice President to plan for
  the needs of the University as it relates to technology.
• Oversee operations of
  the Communications Service Center.
• Oversee and maintain
  university websites.

Network Administrator

• Responsible for
  assisting director in overseeing network.
• Support phone system
  (Nortel)
• 1 st & 2 nd
  level support for university technology equipment.
• Support and oversee
  various projects.
• Assist with
  maintenance and development of websites.

Help Desk Manager / Network Technician

• Supervise student
  helpdesk employees.
• Support and maintain
  classroom and office equipment.
• Provide support for
  computers, phone system, printers, network, sound and other technology
  equipment.

1998 – 2005         Commercial Federal Bank            
Senior Telecommunications Analyst

• Responsible for
  administering enhancements on the Interactive Voice Response (IVR –Intervoice)
  Units.
• Assist with system
  modifications to the large back office phone systems (Siemens).
• Oversee the
  administration of the call accounting system (TRU System).
• Research and advise
  management regarding new technologies.

Wide Area Network (WAN) Technician

• Responsible for
  overseeing Automated Teller Machine (ATM) Network.
• Work with vendors and
  branch employees to service the ATM machines.
• Produce daily/weekly
  reports for management detailing any ATM issues.

CIF Senior Quality Control Processor

• Responsible for
  training department employees on correct procedures for updating information.
• Create and maintain
  instructional training materials.
• Work to ensure
  customer information is accurately updated and maintained.

Customer Service Representative

• Answer incoming
  customer calls and provide good customer service.
• Assist customers with
  any questions or issues on their accounts.

Education

• Western Governors University – M.S. Cyber Security & Information Assurance
• Western Governors University – B.S. Information Technology
• Conferences, trainings, videos, books, and hands on learning of various technologies.

Certifications

• CISSP
• ITILv4 Foundation
• EC-Council Computer Hacking Forensic Investigator
• EC-Council Certified Ethical Hacker
• LPIC 1
• CompTIA Linux+
• CompTIA Project+
• CompTIA CySA+
• CompTIA Security+
• CompTIA Network+
• CompTIA A+
• CIW Javascript Specialist
• CIW Web Foundations Associate
• CIW Web Design Specialist
• MTA Database Administration
• MTA Windows Operating System Fundamentals
• MTA Windows Server Administration
• MTA Network Fundamentals

Other qualifications

2001 – 2008            Living Water Church          
Technical Arts Director

• Responsible for
  running sound, lighting, video and any other technical needs for the church.
• Responsible for
  forming and developing technical arts team to assist in running areas of
  technology for the church.
• Create weekly worship
  slides and make any audio and lighting equipment changes for weekly service.
• Research, recommend,
  and install soundboard, lighting system, and projector system.
• Responsible for the
  churches technical budget.
• Keep equipment
  operational and purchase/install any new equipment needed.
• Set up and keep church
  computer & network equipment operational.

Awards received

• Commercial Federal
  Bank – Personal Best Award winner for outstanding service.
• Living Water Church
  (formerly Plattsmouth Baptist Church) – Worship Team was a winner of the Willow
  Creek Innovation Award at 2003 Arts Conference. We were recognized for our
  technical achievements and advancements.

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